TravelWise Tech LLC · Last updated June 3, 2026
TravelWise Tech LLC operates the TravelWise Tech platform, the Travel Intelligence editorial publication, and the RecoverAir claims recovery service. This Privacy Policy explains how we collect, use, disclose, and safeguard your information across all of these properties. Throughout this policy, "we" and "our" refer to TravelWise Tech LLC.
Information you provide directly. When you submit a claim, contact us, or sign up for any service, we collect:
Information collected automatically. When you visit our properties, we automatically collect limited technical information including IP address, browser type, device type, referring URL, pages viewed, and time spent on pages. This information is used for site operation, security, and aggregate traffic analysis.
Information from Travel Intelligence readers. When you read Travel Intelligence articles or RecoverAir reports, our publisher infrastructure (Google's Reader Revenue Manager Subscribe with Google basic) collects anonymous engagement signals that help us qualify for Google news features. This does not identify you personally and is not used for advertising.
We do not sell your personal information. We share information only as necessary:
TravelWise Tech products are ad free. We do not run third party advertising and do not use behavioral advertising cookies. We do use the following:
You can control cookies through your browser settings. Disabling essential cookies may prevent the site from functioning correctly.
To operate our properties we rely on a small set of vetted service providers. Each is bound by data protection obligations and processes data only as needed to deliver the service.
We implement industry standard security measures including encryption in transit and at rest, access controls limiting data access to authorized personnel, and ongoing security monitoring. No system is perfectly secure, but we take reasonable measures to protect your information.
We retain your information as long as necessary to provide our services and comply with legal obligations. Claim records are typically retained for seven years to support potential reopening, audits, and regulatory requirements. Editorial subscription and newsletter records are retained while you remain subscribed and for a reasonable period after for compliance purposes. You may request earlier deletion subject to legal retention requirements.
Our infrastructure is hosted in the United States. If you access our properties from outside the United States, you understand and consent to the transfer and processing of your information in the United States, which may have different data protection rules than your country. Where required by law, we use appropriate safeguards for international transfers.
Depending on your location, you may have the right to access, correct, delete, port, or restrict the processing of your personal information. To exercise these rights, contact us at privacy@travelwisetech.com. We will respond within the timeframes required by applicable law.
California residents. The California Consumer Privacy Act gives you the right to know what personal information we collect, to delete that information, to opt out of any sale or sharing (we do not sell or share for cross context behavioral advertising), and to non discrimination for exercising these rights.
European and UK residents. The General Data Protection Regulation and UK GDPR give you rights of access, rectification, erasure, restriction, portability, objection, and the right to lodge a complaint with a supervisory authority.
Other jurisdictions. Where local law provides additional rights, we honor those rights in line with the law.
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will delete it. Parents or guardians who believe their child has provided us information may contact us at privacy@travelwisetech.com.
We do not currently respond to Do Not Track browser signals because there is no industry standard for how to interpret them. Our use of tracking is limited to what is described in Section 4.
We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. Material changes will be communicated by posting the updated policy with a new date, and where required by law, by direct notice. Continued use of our properties after changes take effect constitutes acceptance.
TravelWise Tech LLC
7825 Washington Ave S Suite 555, Minneapolis, MN 55439
Privacy inquiries: privacy@travelwisetech.com
General: hello@travelwisetech.com